Shipping policy

Thank you for shopping with us! We’re committed to getting your order to you safely and as quickly as possible.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been shipped, you will receive a confirmation message with tracking information when available.

Shipping Time

Estimated delivery times may vary depending on your location and the shipping method selected at checkout.

  • Domestic orders: Approximately 3–7 business days

Please note that delivery times are estimates and may be affected by courier delays, weather, holidays, customs, or other circumstances beyond our control.

Shipping Charges

Shipping fees are calculated and displayed at checkout based on your delivery address, order size, and available shipping options.

From time to time, we may offer promotional free-shipping offers. Any applicable offer will be clearly stated on our website.

Tracking Your Order

Once your order has been shipped, you may receive a tracking number by email, SMS, or through your order details.

Please allow some time for tracking information to become available after shipment.

Delayed or Lost Orders

If your order appears to be delayed, please contact us so we can assist you.

If a package is confirmed as lost by the shipping carrier, we will work with the carrier to determine the appropriate solution.

We are not responsible for delays caused by incorrect or incomplete shipping information provided by the customer.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your purchase.

If you notice an error, contact us as soon as possible. We may be unable to change the address once your order has been shipped.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photographs of the packaging and the damaged item. We will review the situation and assist you with the next steps.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team through the contact information provided on our website.

We appreciate your business and thank you for choosing our store!